Bunzl Healthcare delivers an unparalleled mix of skills and experience for the benefit of our customers and suppliers, and ultimately the healthcare marketplace as a whole. We will continue to invest in driving forward to achieve our mission with the help of our unique business proposition;
Servicing the supply chains
Our customer service team are committed to providing a dedicated end-to-end supply chain service that can meet the logistics and procurement needs of every healthcare organisation in the country – releasing the resources they need to focus on frontline patient care and cost base management.
Customer service team
Bunzl Healthcare manages the procurement and delivery of more than 40,000 products from 1100 suppliers, to more than 3000 healthcare organisations – covering all specialities and sectors. Our experienced and dedicated customer service managers leverage the skill of our qualified in-house healthcare sales team and logistics experts to ensure the highest level of customer satisfaction and outstanding customer service. The structure of our customer services department allows us to provide every one of our customers with a designated support team.
Dedicated territory account managers
Additionally, we ensure that every customer has direct alignment to a dedicated account manager who is able to provide a one-to-one personal service. Our commitment to delivering the personal touch extends to our deliberate strategy to focus solely on the healthcare sector, ensuring we are always able to deliver a first class service.
Support through a focused range of products
We produce a comprehensive range of medical consumables covering:
- Blood collection
- Coronary care
- Continence care
- Dental consumables
- Drapes and gowns
- Examination gloves
- IV devices
- IV products
- IV pumps
- Laboratory and diagnostics
- Medical diagnostics
- Ophthalmic consumables
- Paper polymer and tableware
- Procedure packs
- Renal dialysis
- Theatre Instruments
- Theatre (surgeons’ gloves)
- Theatre (wound closure)
Who are our customers?
Our customers range from differing areas around the healthcare marketplace, including;
- NHS Hospitals, Trusts and Procurement Hubs
- Private healthcare organisations
- Doctors’ surgeries
- Veterinary practices
- Care and Nursing homes
- Medical equipment sub-distributors
A quote from one of our customers:
"Bunzl Healthcare are a tremendous support, not only to myself but to the Trust. We can lean on Bunzl for alternatives and savings, urgent deliveries, supplier meetings, dedicated customer service and weekly meetings with our Territory Manager. Bunzl really do Make Healthcare Happen."
Dave Pullinger - Assistant Supplies Manager Buckinghamshire Healthcare NHS Trust.Back to top